Digital Impact Awards

Charlotte is associate director, digital and social – international at G4S, the leading security and facility services company. She has been at G4S since 2010 and in her current role she leads and develops the digital marketing and communications strategy as part of the global marketing team. With nearly 20 years of experience in communications and marketing, Charlotte has previous experience in the security, construction and oil and gas markets.

Currently Global Digital Communications Lead at Save the Children International, Nicci Close has 20 years of experience in digital communications, events, public relations, corporate social responsibility and marketing.
After graduating from Queens University Belfast with a BAHons Degree in English Literature and Language, Nicci went on to study Journalism which sparked an interest in public relations. Beginning her career in the corporate sector, Nicci joined Coca-Cola where she worked as part of the Public Affairs and Communications team for just over five years, during which she won four CIPR awards, before moving to London to become Communications Advisor at Harrods.
After seven years in corporate communications, Nicci decided to seek opportunities in the non-profit sector, an industry she has always been extremely passionate about, and focus solely on digital communications. Having joined Save the Children International 11 years ago, Nicci is working across the organisation’s 90 offices around the world to provide strategic guidance, creative content and engaging storytelling to help shape the future of their digital brand presence.

Dan is group head of digital at Drax, a FTSE 250-listed energy business with an international presence. He has worked in the industry for more than 15 years, mostly agency side, helping to initially deliver best-in-class digital projects and latterly developing digital strategies to enhance and improve digital corporate communications. In his role at Drax, he is responsible for the firm’s global and branded websites as well as its corporate social media presence, managing content creation and day-to-day campaign management and site governance

Jérôme is a seasoned communicator with proven success leading corporate communications and marketing communications for global healthcare and pharmaceutical companies. He is currently external communications director at Pfizer France. His work experience includes roles at GE Healthcare, Siemens Healthineers and Walgreens Boots Alliance. Jérôme has lived and worked in the UK, Germany and China and commutes weekly between London and Paris.

Melanie has led strategic corporate communications, public affairs and marketing teams – building reputations and brands across the private, public and voluntary sectors for 30 years. She is currently Brand & Corporate Affairs Director at Sodexo UK & Ireland, a global food and FM services company, and is responsible for internal and external communications including master brand digital channels and strategy. Prior to that, Melanie was global marketing director for a technology company and held communications and PR leadership roles with Serco, HM Government and a research based charity led by Crisis and Peabody Trust.

Bio to follow…

Jinny Mitchell-Kent is Joint Managing Director at Great State, an independent digital customer experience agency. With over 20 years’ experience in digital agencies, including senior leadership roles at Great State and AKQA, she has led complex transformation programmes, digital products and customer experience initiatives for organisations spanning government, defence, education, utilities and global brands. Her expertise combines delivery, operations and business strategy, with a focus on creating impactful digital experiences that deliver measurable outcomes. Jinny is a long-standing BIMA and BIMA 100 judge and is passionate about supporting diversity and inclusion across the digital and technology industries.

Bio to follow soon…

With a career spanning over two decades, Michael has led public relations, marketing and digital teams in major and complex organisations across diverse sectors, including energy, manufacturing and green tech.

Michael currently heads the digital comms function at Centrica, one of the UK’s largest energy companies and the parent company of British Gas, with responsibility for corporate web and social media channels.

He started his career in broadcast journalism in his native Newcastle, becoming weekend news editor for a large regional radio station before jumping the fence in to communications.

Dan Reddie is Senior Corporate Communications Manager at Mondi, focusing on EU public affairs and strategic communications across issues including energy, forestry and the circular economy. His previous responsibilities have included internal, crisis and digital communications. Before moving in-house in 2020, Dan worked agency-side as a consultant and account director in corporate reporting and stakeholder engagement. He is particularly interested in how reputation and issues management are evolving in volatile operating environments, shaped by political, societal and technological change.

As head of digital at City St George’s, University of London, Ryan leads the strategic development and delivery of digital experiences across web, social media and CRM. With a strong focus on user experience, data-driven decision-making and impactful storytelling, he plays a key role in shaping the university’s digital presence following the merger of two leading institutions. Ryan has extensive experience in higher education marketing and communications, with a career spanning digital strategy, platform development, content and campaign delivery.

As corporate communications director for EMEA at Canon, Tracy leads a team responsible for communicating internally and externally about Canon’s purpose and technology innovations and demonstrating the value of its products, services and solutions to businesses, consumers and broader society. Tracy brings extensive expertise to her role with more than 20 years of experience in corporate, brand and commercial marketing and communications.

Fiona Whitworth is Head of Content and User Experience for the British Army recruitment team at Capita. Over the past 20 years, she has helped organisations create better digital experiences through content, user insight and a relentless focus on what audiences actually need. Her experience includes work on the National Trust’s websites and digital products, as well as leading content and UX for one of the UK’s largest recruitment marketing programmes.

A champion of plain English, accessibility and user-centred design, Fiona is particularly interested in the role content plays in improving digital performance. As a Digital Impact Awards judge, she is looking forward to seeing how organisations combine innovation with a customer-centred approach, underpinned by strong insight, data and analysis to deliver meaningful results.

Jarrod Williams is Head of Digital Communications at FTSE 100 wealth manager St. James’s Place, where he leads channel strategy and development for colleagues and the wider Partnership. A Chartered PR Practitioner and Fellow of the Institute of Internal Communication, he has more than 15 years’ experience across corporate, internal, change and digital communications, including UX, social media, content, and channel development. Alongside his professional role, Jarrod is a Wing Commander leading a national volunteer communications team for the Royal Air Force Air Cadets. He is a regular speaker and awards judge, with interests in digital innovation, communications strategy, and audience experience.