FEATURES

Ellie Wild, WM reply change and adoption lead, explains why, to see real ROI from Microsoft Copilot, organisations must focus on leadership, learning and a culture that empowers individuals to make AI part of how they work.
As corporate reporting evolves in the digital age, Jon Rowden, director at Reportl, explores how a shift from print-first to digital-first processes can transform the way companies communicate.

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The Fix: Barclays Terry Tyrell, worldwide chairman, The Brand Union Perceived wisdom is that your priority stakeholder is your customer.
“What do IC practitioners actually need to know” Steve Doswell considers professional development for internal comms practitioners   In a recent column I reflected on what a professional internal communicator looks like – moving that on a stage, what does that mean for professional development? Internal communication (IC) practitioners, just like other professions, need appropriate training to build solid career foundations.