FEATURES

Communications specialists Lisa Riemers and Matisse Hamel-Nelis on the importance of making content accessible for all consumers and how this can be achieved.
Lee Lakin, communications officer at University of Warwick, shares how an internal newsletter managed to increase staff engagement, and uncover diverse and extraordinary stories.

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In 2009, Global Refund had impressive market share, but little recognition.
Sue Clark has dealt with every comms problem in the book, from snow on the line to multi-billion pound mergers.
“This is a pivotal moment for the future of UK media” Chris Hutchings wonders whether proposals for a Media Standards Authority would create another PCC, or radical change Regulation of UK print and online media is about to be radically overhauled.