FEATURES
Lynne Arrowsmith, managing director at Goldbug, explores how emotion-driven content boosts engagement and advocacy.
Lysan Drabon, managing director at the Project Management Institute, explores how a skills shortage is undermining progress, and what can be done about it.

FEATURES FILTERS
From Our Own Comms Correspondent
Mark Connolly gets a crash course in Japanese business etiquette and communications
Visiting Japan for the first time this year was like experiencing a cultural explosion.
When social media changed the rules of defamation law, Schillings repositioned itself as a reputation defence firm.
The brand experience derives from the emotional connection generated by language, physical design and typography.
