After a dazzling ceremony, the winners of the Internal Communications and Engagement Awards 2023 have been revealed, setting the standard for excellence and ingenuity in internal communications.

Widely considered to be the most valuable assets of any business, employees sit at the very heart of corporate communications. The Internal Communications and Engagement Awards recognises where internal communications has been integral to building, maintaining and supporting employee relationships, wellbeing and engagement.

“Each year, entries to the Internal Communications and Engagement Awards only get more impressive, and this year has been no different," says Andrew Thomas, founder of the Internal Communications and Engagement Awards and publisher of Communicate magazine. "This year’s entries have been truly outstanding, clearly reflecting the growing creativity, innovation and care being poured into internal communications.

“All our winners set the standard for excellence in internal communications. A huge congratulations to everyone taking home an award.”

With categories including ‘Best use of storytelling’, ‘Best use of data’ and ‘Best use of video and animation’, the awards encompass the full breadth of creativity and innovation taking place across the industry.

This year, Unilever and MGA snapped up gold awards in categories ‘Best internal communications campaign across multiple markets’ and ‘Best use of storytelling’, while Camelot took home golds for ‘Best alignment of internal communications with external messaging’ and ‘Best use of data’, as well as winning ‘Internal communications team of the year’.

The prestigious Grand Prix award went to British Transport Police and H&H for the campaign ‘A force on the move’, launched to target and transform a mood of declining morale and scepticism within the organisation. Judges were struck by the “purposefulness” behind this “standout entry.”

The winners of the Internal Communications and Engagement Awards 2023 are as follows:

Best internal communications campaign - under 10,000 employees

Gold – Bank Gospodarstwa Krajowego

Gold – Thales UK and LEAP Create

Silver – Smart

Silver – UK Civil Aviation Authority

Bronze – Camelot

Highly commended – Aggregate Industries

 

Best internal communications campaign - over 10,000 employees

Gold – British Airways

Gold – JTI and Ignis

Silver – Balfour Beatty

Silver – Sky

Bronze – Pepco and MJCC

Bronze – Santander and United Culture

Highly commended – Aldi and McCann Synergy

Highly commended – Arçelik Global

 

Best communication of change or business transformation

Gold – British Transport Police and H&H

Silver – Rygor Commercials

Silver – wilko and Enthuse Communications

Bronze – Lloyds Banking Group

Bronze – Travelport

Highly commended – Chubb Fire & Security and MGA

Highly commended – Tate & Lyle and Content Creatures

 

Best internal communications campaign across multiple markets

Gold – Unilever and MGA

Silver – Arçelik Global

Bronze – Bupa and WMP Creative

Bronze – Pepco and MJCC

Highly commended – Bird & Bird and 106 Communications

Highly commended – Chubb Fire & Security and MGA

 

Best alignment of internal communications with external messaging

Gold – Camelot

Silver – Irwin Mitchell

Bronze – Yapi Kredi

Highly commended – Dentsply Sirona

 

Best use of data

Gold – Camelot

Silver – MS Amlin Business Services and DRPG

 

Best use of content

Gold – British Airways

Gold – Irwin Mitchell

Silver – Bird & Bird and 106 Communications

Bronze – Bupa and WMP Creative

Bronze – Gall & Gall and La Plume Media

Highly commended – Arçelik Global

Highly commended – Bridgestone EMIA and Sequel Group

 

Best use of storytelling

Gold – Unilever and MGA

Silver – Camelot

Bronze – Sopra Steria and Chatter Communications

Bronze – Unilever

Highly commended – Lloyds Banking Group

 

Best engagement of brand ambassadors

Gold – Pepco and MJCC

Bronze – Philip Morris International

 

Best evaluation process of internal communications

Gold – Balfour Beatty

Silver – Philip Morris International

Bronze – MS Amlin Business Services and DRPG

 

Best ongoing commitment to internal communications

Gold – Product Madness

Silver – Balfour Beatty

Silver – Thales UK and LEAP Create

Bronze – Rygor Commercials

Highly commended – blue goose

 

Best use of mobile or apps

Gold – Aldi and McCann Synergy

Silver – JTI and Ignis

Bronze – British Airways

 

Best intranet

Gold – Met Office

Silver – Keyloop

Bronze – BD and Unily

Bronze – Government Social Research Service and Connect Internet Solutions Ltd

Highly commended – Lloyds Banking Group

 

Best use of video and animation

Gold – Arriva Group and WPA Pinfold

Gold – British Transport Police and H&H

Silver – Sopra Steria and Chatter Communications

Silver – Unilever and MGA

Bronze – Bupa and WMP Creative

Highly commended – Bank Gospodarstwa Krajowego

Highly commended – Tate & Lyle and Content Creatures

 

Best event

Gold – Colt Technology Services

Silver – Northumbrian Water Group

Silver – Unilever

Bronze – Arçelik Global

Bronze – ASML and La Plume Media

Highly commended – Gall & Gall and La Plume Media

Highly commended – Mubadala and Emperor

 

Best internal publication: Print

Silver – The Glenmorangie Company

Bronze – Aggregate Industries

 

Best internal publication: Digital

Gold – National Highways and AB

Bronze – Bird & Bird and 106 Communications

Highly commended – The Glenmorangie Company

 

Best innovation

Gold – JTI and Ignis

Silver – Unilever and MGA

Bronze – Southern Water and Cowry Consulting

Bronze – Unilever

Highly commended – Arçelik Global

Highly commended – Renewi and Wardour

 

Best internal communications from the energy and utilities sector

Gold – Southern Water and Cowry Consulting

Bronze – Northumbrian Water Group

 

Best internal communications from the financial services sector

Silver – Bank Gospodarstwa Krajowego

Bronze – British Arab Commercial Bank with FINN Partners and Reach

 

Best internal communications from the industrial and basic materials sector

Gold – Renewi and Wardour

Silver – Aggregate Industries

 

Best internal communications from the professional services sector

Gold – Bird & Bird and 106 Communications

Bronze – Gowling WLG

 

Best internal communications from the property, construction and facilities management sector

Silver – phs Group

 

Best internal communications from the public sector

Silver – Social Security Scotland

 

Best internal communications from the retail sector

Gold – Pepco and MJCC

Silver – Gall & Gall and La Plume Media

 

Best internal communications from the technology, media and telecommunications sector -

Gold – Product Madness

Silver – ScreenCloud

 

Internal communications team of the year

Winner – Camelot

Runner up – Convatec

Runner up – Keyloop

 

Internal communicator of the year

Winner – Nicki Dyson, Smart Pension

Highly commended – Joanna Parsons, formerly Teamwork

Highly commended – Kate Ruberry-Shoemack, Rygor Commercials

 

Business leader of the year

Winner – Richard Warneford, Northumbrian Water Group

 

Grand prix

British Transport Police and H&H