FEATURES

With the launch of ‘Take Pride’, Sheila Parry has explored what it means to have pride in what you do and has written a practical framework to create those conditions at work. She presents the case for putting individual interests firmly on a par with organisational goals and explains why communications and HR professionals are best placed to drive a movement of cultural change
Meeting and exceeding expectations of client service is a constant challenge in comms. But, asks purpose-led consultancy Cohesive, how can service delivery be more than an empty promise?

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With the launch of ‘Take Pride’, Sheila Parry has explored what it means to have pride in what you do and has written a practical framework to create those conditions at work. She presents the case for putting individual interests firmly on a par with organisational goals and explains why communications and HR professionals are best placed to drive a movement of cultural change
Meeting and exceeding expectations of client service is a constant challenge in comms. But, asks purpose-led consultancy Cohesive, how can service delivery be more than an empty promise?
A new era has been heralded in at the Daily Mail. For seasoned business editor Ruth Sunderland, the conversation between the paper’s readership and businesses is important. Andrew Thomas reports on her relationship with PRs, her experience in the city and the future of the Mail itself