FEATURES

Lynne Arrowsmith, managing director at Goldbug, explores how emotion-driven content boosts engagement and advocacy.
Lysan Drabon, managing director at the Project Management Institute, explores how a skills shortage is undermining progress, and what can be done about it.

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Julie Gray offers her advice for building thriving online communities  "Fostering online communities" The web is packed with community- base sites, such as Mumsnet and MoneySavingExpert.
In the worldwide manufacturing supply chain, managing a company’s reputation is often out of the control of the organisation.
Reputation in transport is built on transparency, compliance and internal communications.